Shipping policy

Shipping Details

Our orders are usually shipped within in 1 / 2 days from when payment has gone through. When you have made your purchase, you will receive an email when your order has been shipped. If you have not received an email, please contact us on Instagram or email us at customkeycaps@gmail.com

Please note

Christmas shipping times expect delays Royal mail are very busy currently, please be patient. You have the reference codes for your parcels so you can check up on them as and when you please.

Shipping Options "Estimated"

United Kingdom – Recorded Delivery. 2/7 working days.

Mainland America – Tracked Shipping. 9/12 working days.

Canada – Tracked. 7/10 working days.

Europe – Tracked. 5/7 working days.

Oceania – Tracked. 7/10 working days.

Please note that these times are from the Royal Mail. Please use the reference code given to find out more detailed information about your parcel at RoyalMailTracking.

Import duties, taxes and other charges are not included in the items price. These charges are the buyer’s complete responsibilities. Please check with your country’s customs for details about additional charges.